HPE Visual Remote Guidance (VRG) is a secure, enterprise-ready collaboration solution that can boost productivity, increase efficiency, and decrease costs for your organization by using live visually-guided interactive sessions with extended teams. VRG enables phones, tablets, and hands-free wearable devices to connect via 3/4G or WI-FI, to the enterprise.
Focused on support field services, VRG quickly connects a remote mobile workforce with subject matter experts to receive in-the-moment guidance, while also allowing interaction with vendors, partners, and other resources.
In a few seconds, remote users can:
- Activate visual guidance sessions through mobile apps or simple voice commands to wearable devices
- Live-share complete images, video, audio, and data with extended teams and record the sessions
- Collaborate with experts for faster identification and better resolution of complex technical issues
As a result, VRG increases uptime and reduces overall cost, with fewer calls, shorter repair time, decreased travel requirements, and fewer parts sent onsite. This innovative, market-leading solution is offered in either cloud (SaaS) or hybrid on-premises architectures.Learn more about VRG collaboration
VRG Supported WearablesRealWear HMT-1 (VRG HMT-1 Voice Commands)
- Listen to the POD Cast or read the transcript as BriefingsDirect examines how Hewlett Packard Enterprise (HPE) VRG and RealWear, Inc. combine to provide workers in harsh conditions ease in accessing and interacting with the best intelligence.
Optinvent ORA-2, ORA-X
Vuzix M300, M300XL
in Thai Register Device
Audio Video Features
Chat (with optional text translation)
Manage Organization Users
Manage Organization User Groups
Manage Organization Rooms
VRG HMT-1 Voice Commands