MyRoom Assist is for support engineers.
In addition to all the HPE MyRoom Premium features and functions, the Support Engineer will be able to request remote control of someone else's desktop or share their own desktops or grant remote control of their desktop to others in the room, and gather System Information. The support engineer
is able to respond to requests for elevated privileges when supporting users under Windows User Account Control (UAC)*. This is available for Windows, Mac, and Linux operating systems.
*NOTE: The end user will need to install HPE MyRoom with UAC in order for the support engineer to respond to elevated privileges. Please contact the service desk to for assistance with downloading and installing HPE MyRoom with UAC.